COMPREHENSIVE HEALTHCARE

Founded in 2009 by Diane London, MD, our primary care practice is dedicated to delivering personalized services and responsive, high-quality patient care to every member.

Tailored Care for Every Member

We understand the importance of addressing each member's unique needs. Our patient advocacy services include:

  • Coordinating care wherever you are.

  • Navigating health insurance complexities.

  • Offering additional individualized support around healthcare coordination and needs.

Clinical Services and Affiliations

Dr. London is affiliated with the Beth Israel Lahey and the Mass General Brigham networks. By maintaining these relationships, we are able to coordinate world class care for our patients.

Commitment to Security

We prioritize the protection of your health information with a secure electronic medical records system. Our commitment to privacy ensures confidential and seamless care coordination, so you can focus on your well-being with peace of mind. 

Inclusive Care

Our practice is built on a foundation of respect, empathy, and inclusivity. We welcome adult patients from all backgrounds, embracing diversity in age, race, ethnicity, sexual identity, sexual orientation, and gender to ensure equitable, compassionate healthcare for everyone.

Diane London, M.D.

Smiling woman stands on a porch with a forest backdrop.

Dr. Diane London is committed to delivering compassionate, detailed, and thorough care to each member.

Dr. London has been practicing internal medicine in the Boston area and caring for people and their diverse health care needs for 30 years. Dr. London is a graduate of Tufts University and received her M.D. degree from Tufts University School of Medicine in 1991. She is a staff physician at Beth Israel Deaconess Medical Center and Beth Israel Deaconess Hospital-Needham, and Brigham and Women’s Hospital. She is an active teacher of medical students at Harvard Medical School and Tufts University School of Medicine and mentor to Northeastern University Undergraduate students. She is Director of Medical Education for Beth Israel Deaconess Hospital-Needham. She serves on a variety of hospital and medical society committees.

Office Team

Comprehensive Healthcare, LLC.

As Office Manager and Medical Assistant at Comprehensive HealthCare, Carol ensures that both administrative operations and patient care run seamlessly. Since joining the practice in 2011, she has drawn on her extensive healthcare background and experience as a small business owner to provide invaluable support to the team and patients alike.

A lifelong Needham resident, Carol and her husband have proudly raised three daughters in the community.

Carol Fraini, Office Manager and Medical Assistant

Comprehensive Healthcare, LLC.

Susan joined our team in 2023 as a seasoned nurse with three decades of practice. Susan's nursing experiences include inpatient and rehabilitation care, independent and assisted living facility care, home care, and primary care with roles in nursing leadership and education. She is a Certified Intravenous Nurse Specialist, Certified Dementia Practitioner, Certified Wound Nurse, and Certified Infection Prevention Nurse.

Susan is passionate about utilizing her clinical skills to meet her patients' needs, help patients in attaining their health goals, and maintain a healthy lifestyle.

Susan Brathwaite, RN, CWN, CDP, CIVN, CIP

Comprehensive Healthcare, LLC.

Jack manages the financial administration and membership services at Comprehensive Healthcare, LLC. He joined Comprehensive Healthcare, LLC in 2009.

Jack is a seasoned financial management professional with over 30 years of experience in financial services and holds a B.S. degree from Tufts University and an MBA from Babson College.

In his spare time, Jack proudly serves as an Officer with the U.S. Coast Guard Auxiliary, and a Traffic Officer with the Wellesley Police Department.

Jack London, Manager of Membership Services

Additional office assistance provided year-round by Northeastern University's Student Cooperative Program.

Coverage

Dr. Diane London offers her patients around-the-clock availability, providing direct access and individualized attention whenever needed. In the rare event she is unavailable, trusted concierge physicians from the Beth Israel Lahey Health and Mass General Brigham networks seamlessly provide coverage, ensuring uninterrupted, high-quality care. This model provides patients with exceptional access and peace of mind, knowing their health is always a priority.

Affiliation

At Comprehensive Healthcare, LLC, we pride ourselves on connecting members with highly skilled specialists to ensure care is personalized to their needs. Dr. London holds staff privileges at Beth Israel Deaconess Medical Center, Beth Israel Deaconess Hospital–Needham, and Brigham and Women’s Hospital. Our physicians also collaborate with providers in Massachusetts and beyond, helping coordinate care for members even when they spend time out of state.

Reach Out for Personalized Care

Get in touch with us today to experience compassionate, tailored healthcare services. Our dedicated team is here to address your needs and ensure you receive the best care possible.